leCupboard PBC and UpChoose PBC take issues of privacy and the protection not only of personal health information, but all kinds of information about your private life very seriously. As discussed below we take great efforts to protect your information from disclosure, to use your information only to improve the service for you and to improve our ability to provide services to other people in a similar situation, and to assist researchers in finding better ways to improve health.
WE DO NOT SELL OR RENT YOUR PERSONAL DATA TO THIRD PARTIES. WE DON’T SHARE YOUR INFORMATION (OTHER THAN FORUM POSTS) TO SOCIAL NETWORKS OR OTHER PUBLIC OR SEMI-PUBLIC PLACES UNLESS INSTRUCTED BY YOU TO DO SO.
We only disclose your information to you or as you authorize us to (although we may include certain elements of that information in our data base on an anonymized basis). However we wish to remind you that the kind of information leCupboard PBC and UpChoose PBC collect is significantly more sensitive than the information you may be providing to other application providers – and you should be extra careful before instructing us to share that information with anyone else. Your menstrual cycles, fertility information and pregnancy status is much more sensitive than the number of steps you took today or where you were when you took your most recent selfie – we recognize that and recommend that you take extra care before deciding to ask us to share it with anyone.
PURPOSES OF PROCESSING
WHAT WE COLLECT
Information You Give Us:
leCupboard PBC and UpChoose PBC give you a number of options regarding what information you will give us:
When you register to create an account;
When you participate on a Forum or other communication mechanism; and
When you update one of your assigned specialists via the Website, phone or electronic communication with information relevant to your fertility or pregnancy;
When you register with leCupboard PBC and UpChoose PBC you will submit a variety of personal data (such as gender, age, birthdate, name, email address, mobile phone number) and as you use our Services you may submit a variety of information (such as menstrual cycle, weight, temperature, occupation, hobbies, interests, zip code, etc.) which may include sensitive personal data about personal health issues and/or information related to your past, present, or future physical or mental health condition (“Sensitive Personal Data”). You may also choose to provide us with access to certain personal data stored by third parties including social media sites (such as Facebook and Twitter) and health sites, such as Apple HealthKit and Google Fit. The information we have access to varies by site and is controlled by your privacy settings on that site and your authorization. You may (and may be required to) share information about or give us access to additional third-party websites or services.
Also, when you sign up for our services, we may collect personal data such as credit card numbers and/or cell phone numbers, as well as other information about you necessary to ensure that a transaction is properly authorized, such as your address, zip code, and cv number (collectively, “Payment Information”). We also may retain such Payment Information (or our third party “fulfillment house”, such as PayPal, may retain such information) to facilitate future transactions. See “Controlling Your Personal Data” below if you would like us not to use that information to assist you in completing future transactions.
User Generated Content
Information We Automatically Collect:
If you visit this Website, be advised that Company will maintain web logs to record data about all visitors and customers who use this website and interact with the Services and we will store this information. All web logs are stored securely and are accessible to a very limited number of employees who are required to adhere to strict guidelines regarding user data security and privacy.
Finally, in order to provide the best possible service and to allow us to make certain internal reports and make recommendations, we collect aggregate information about the use of the Service, including information about users accessing this website, such as Internet protocol addresses, browser type, browser language, referring / exit pages and URLs, other browser history, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time (“Activity Information”).
When you visit the Services, we may also store information based on your usage history. This includes, but is not limited to, details of your transactions, content you viewed, click stream information, and cookies that may uniquely identify your browser or your account. We use various technologies to collect and store information which may include sending one or more cookies or anonymous identifiers to your device. Please refer to the section on cookies below. Information We Collect From Other Sources:
Information from Health Sites. Our Services include interfaces that allow you to connect with health sites, such as Google Fit or Apple Fit. We may add this to information we get from our Services. Please refer to the section “Information Shared with Other Systems, Such As Healthkit or Google Fit” below for more information.
HOW WE USE/SHARE YOUR INFORMATION
We may use personal data to verify your identity, verify your address, or manage risk. We may also use personal data to perform and improve our Services, contact you, conduct research, and provide anonymous reporting for medical research. For example, we may use information to provide customer service and support, process transactions, resolve disputes, collect payments, prevent illegal activities, customize the Services and recommendations, reduce risk to all parties involved in our transactions, and verify the accuracy of information.
We make your profile available to other users according to the privacy settings you set for yourself as part of your profile. Your user name will be identified to us and to any recipient of messages you send through the Services, including on forums. We also use your name, email address and other information on our system to notify you of new product releases, service notifications, and to solicit your feedback and input. In the event that we decide to allow you to submit other information about yourself, the availability of that information to other users will also be controlled by privacy settings you may set for yourself.
We share your personal data with employees and affiliates, as well as certain vendors, partners and third parties as required to offer the Services. This includes, but is not limited to, processing transactions, maintaining your account, responding to court orders and legal investigations, for litigation purposes, complying with audits or other investigations, and reporting to credit bureaus. We do not profit from your personal information and do not share your information with advertisers.
We may combine your personal data with information we collect from other companies and use it to improve and personalize the Services, content, and communications with you. We may also do so in order to improve our prediction methodologies and algorithms.
We may combine your personal data with information we collect from other users in an aggregate and anonymous format and share this anonymous data with third parties. When we use the term “anonymous data,” we are referring to data and information that does not permit you to be identified or identifiable, either alone or when combined with any other information available to a third party. We may create anonymous data from the personal data we receive about you and other individuals whose personal data we collect. Anonymous data might include analytics information and information collected by us using cookies. We make personal data into anonymous data by excluding information (such as your name) that makes the data personally identifiable to you. We do this in order to improve the quality of the information we provide to you and to other users.
Protected Health Information
We maintain “protected health information” (as defined in the Health Insurance Portability and Accountability Act, “HIPAA”) in compliance with applicable health care privacy and security rules and our contractual obligations with our business partners and customers, including health care providers and their contractors (who are also subject to HIPAA). In the case where you affirmatively accept our leCupboard PBC and UpChoose PBC Program Patient Services Agreement, we act as a conduit between (a) health care providers offering fertility-related services, (b) other persons involved in the arranging, provision or financing of health care services and (c) end users such as you, and share your protected health information in connection with those services only in accordance with applicable law.
We may use personal data to deliver products, or service update notices, and promotional offers based on your communication preferences. With your consent (either in response to an email request or in certain cases, pursuant to the preferences you’ve expressed in your profile), we may send you marketing e-mails about upcoming promotions, and other news, including information about products and services that may be of interest to you. You may opt-out of receiving such information at any time: such marketing emails tell you how to “opt-out.” Please note, even if you opt out of receiving marketing emails, we may still send you non-marketing emails. Non-marketing emails include emails about your account with us (if you have one) and our business dealings with you. We may combine your information (after it has been anonymized) with information we collect from other companies and use it to improve and personalize the Services, content and advertising. We may also do so in order to improve our prediction methodologies and algorithms.
Third Party Content
We may decide to share information about your transactions and experiences using our Service (but not about your creditworthiness) to our affiliates for their everyday business purposes.
We will share your information with any party when required by law or by a government request to do so or to combat fraud or criminal activity.
CONTROLLING YOUR PERSONAL DATA
Be advised that if you send messages or post material on or forums or elsewhere containing personal data, that data may be collected and used by others. The Services provide a number of tools that you can use to control the availability of your profile and other personal data, but forum posts will be available to the general public. You can edit your profile and other data at any time through our Website.
You can terminate your account at any time, which will remove your profile and other personal data from view. leCupboard PBC and UpChoose PBC, however, may (but is not obligated to) keep information about you that is on its system following your termination, and your forum posts will continue to be available online. You may request complete deletion of your personal data (other than forum posts) by writing email@example.com. Subject to the provisions of your leCupboard PBC and UpChoose PBC Patient Services Agreement, if any, we will delete your data within 60 days of our receipt of that request. Contact us at firstname.lastname@example.org to terminate your account or for any other questions about your personal data and/or forum posts. Unless you request the deletion of your personal information and subject to applicable law, leCupboard PBC and UpChoose PBC maintain copies of your content indefinitely, even after you terminate your account.
INFORMATION SHARED WITH OTHER SYSTEMS, SUCH AS HEALTHKIT OR GOOGLE FIT
In addition, in the event that you use one of those services, you should be careful about allowing other applications, services or people to access your information through that service. While much information collected by those services is innocuous, people who see leCupboard PBC and UpChoose PBC data may be able to determine a variety of personal data, such as that you are trying to become pregnant or when you are likely to be having your period.
We do not use or disclose to third parties personal data or other information gained through the use of the HealthKit framework or Google Fit for advertising, other use-based data mining purposes or similar services, other than for purposes of improving health or for purposes of health or medical research.
We do not disclose any of your personal data, to any third party without your express permission (other than as provided herein or in anonymized and aggregated format), and in the case of information gained through HealthKit or Google Fit such sharing will only be for purposes of enabling the third party to provide health and/or fitness services or for medical research. We do not sell any of your personal data, including personal data gained through HealthKit or Google Fit, to advertising platforms, data brokers or information resellers.
We do not use any of the personal data obtained through HealthKit or Google Fit for any purpose other than providing health and/or fitness services in connection our Services.
You may decide to provide us with another person's email address so that person may be invited to join leCupboard PBC and UpChoose PBC or so that we may facilitate your communication with other people through the Services. You may also provide us with another person's contact information for purposes of delivering information through our website. We use this information to contact and, if necessary, remind that person that he or she has been invited to join leCupboard PBC and UpChoose PBC or receive content through one of our services. All invitees are provided with the option not to receive further invitations from leCupboard PBC and UpChoose PBC. We may disclose such information if required to do so in order to comply with legal process, as described above.
AUTOMATED DECISION MAKING AND PROFILING
We do not generally use your personal data for the purposes of automated decision-making. However, we may do so in order to fulfill obligations imposed by law, in which case we will inform you of any such processing and provide you with an opportunity to object.
The Service sends "cookies" to your computer or smartphone when you access the Website and the Services use such cookies as described here. A cookie is a small text file recorded on your hard drive or smartphone that identifies you as a unique user and contains certain information about your particular login session and/or your use of the Services, such as the domain name of the user, your internet service provider, your operating system, and the date and time of access. We may obtain the services of outside parties to assist us in collecting and processing information collected through cookies.
You can set your browser or mobile device to notify you when you receive a cookie. This will enable you to decide if you want to accept it or not. If you do not accept cookies you may not be able to use all functionality of your browser software, the Website. Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org
The Services use the following types of cookies for the purposes set out below:
Type of cookie
These cookies are essential to provide you with services available through the Services and to enable you to use some of its features. For example, they allow you to log in to secure areas of the Website and help the content of the pages you request load quickly. Without these cookies, the Services that you have asked for cannot be provided, and we only use these cookies to provide you with those Services.